With the Government Roadmap now announced, we are really pleased to tell you that West Lodge Farm Park will be re-opening on the 12th April!
Please bear with us as we get our opening plans in place. We’ll update you with more information as soon as we have it, and will publish tickets as soon as we are able.
MEMBERS If you held a current membership when we closed on 5th January your membership will be extended for the period of time we were closed.
As always, we are committed to providing a fun, safe and Covid secure day out for you and as such safety measures will remain in place to help us operate safely.
Please note that at this time we are working with a very small team and are incredibly busy with lambing, so if you have any questions please email info@westlodgefarmpark.co.uk
For all birthday party enquiries please email restaurant@westlodgefarmpark.co.uk
We can’t wait to welcome you back to the farm, especially with all of the new life popping up everywhere!.
We’re very excited about the future and can’t wait to share it with you!Thank you for all of your support throughout lockdown, we’ve missed you and cannot wait to welcome you all back very soon!
Will you be extending the end dates on annual membership cards by the same period of lockdown?
Hi Graham, yes, memberships were frozen when we closed and will be start again on 1st June. Kind regards, Mo Dee
Morning, can you still see the animals but not feed them or is that area closed off? Kind Regards
Hello, you will walk past some of the animals on the way to the walks and whilst on the walks you will see cattle, sheep, goats and ponies.
do you issue refunds if you display any covid symptoms?
Hello Nilpa, this our cancellation policy:
Cancellations and refunds for day entry or ticketed events.
Unfortunately we cannot issue any refunds for cancellations.
Cancellations due to any pandemic, foot and mouth disease, e coli, Local Lockdown or any other environmental issue that forces the farm park to close.
We cannot offer refunds for any of the above, however we will offer a gift voucher to the value of your booking for you to use either for entry or anywhere on site at a time in the future. Gift vouchers must be used within a year of the date of issue.
Cancellations due to a person self isolating
We cannot offer refunds for this however we will offer a gift voucher to the value of your booking for you to use either for entry or anywhere on site at a time in the future. Gift vouchers must be used within a year of the date of issue.
Will toilet facilities be open?
Hello sorry for the delay in replying. Yes we have 4 outside toilets and a urinal which are open and are sanitised every half hour.
Are any of the walks buggy friendly?
Hi Jemma, yes most of the walks are buggy friendly. They are on grass though so after the recent rain it will be more difficult. Daisy’s Dawdle is the only walk with steps.
If we bring our own lunch can we sit in the cafe areas at the tables with high chairs ?
Hi Emma, the indoor eating areas are reserved for people buying food from them. We have plenty of picnic benches outside and our restaurant staff would be happy to give you one of the high chairs to use.
Kind regards,
Mo